If you need assistance with an issue related to technology please look here (http://sfcougars.freshdesk.com/solution/categories/1000107217) to see if the problem is addressed.
Please note that you have to send an email to open a ticket. Submitting via the help website is currently not working due to an issue with Freshdesk.
If it is not listed there send an email to the help system (firstname.lastname@example.org) and someone will get back to you. In your email include as much detail as possible including what you have already tried to resolve the issue.